Shipping and returns
Production time
Wall sticker: 1 to 5 working days
Illustration (5x7 - 8x10): 1 to 5 working days
Illustration (11x14 - 12x16): 1 to 2 weeks
Cushion cover: 2 to 3 weeks
Duvet cover: 2 to 3 weeks
Canvas: 1 to 5 working days
Accessory kit: 1 to 2 weeks
Shipping
Delivery in Quebec and Ontario
Free delivery
Orders of $ 100 and more:
Free delivery from $ 100 everywhere in Quebec (except Magdalen Islands and Kuujjuaq) and certain regions in Ontario. All orders over $ 100 are sent with a tracking number.
Orders of $ 28 and less:
Artwork or greeting card orders totaling less than $ 28 ship without a tracking number.
Orders of $ 29 and more:
Comes with tracking number.Â
$ 4 delivery
Applicable only for pencil cases, step card sets and educational cards.
Delivery at $ 9.95
Tracking number included, delivery in 2-6 working days
Wall sticker, Notebook, Bedding and accessories.
Drop point
Customers in the Quebec City metropolitan area can pick up their order free of charge directly from my store in Sainte-Catherine de la Jacques-Cartier. Please use the code PICKUP when making your purchase. An email will then be sent to you when the order is ready to be picked up.
Delivery territories
We deliver anywhere in Canada and the United States except Alaska, Bahamas, Labrador, Yukon, Northwest Territories and Nunavut. Certain remote areas in other provinces and territories of Canada or the United States are also excluded. Contact me for details on prices or for an estimate for delivery in remote areas.
International
For international delivery, please contact me for an estimate.
Returns and exchanges
We unfortunately do not accept exchanges or refunds, but please do not hesitate to contact us if there is any problem with your order.